FAQ

Welcome to our FAQ page! Here you will find answers to the most frequently asked questions.

Does Toitures DS only install shingle roofs?

 No, not at all! In addition to shingle roofs, Toitures DS specializes in the installation and repair of metal roofs and flat roofs, including elastomeric membranes. We offer a full range of services to meet your specific roofing needs.

When should I think about repairing or replacing my roof?

 At Toitures DS Roofing, we recommend considering repair or replacement if you notice signs such as missing, cracked, or warped shingles, shingle granulation in the gutters, moisture stains or leaks inside your home, a sagging roof, or simply if your roof has reached the end of its estimated lifespan (usually between 15 and 25 years for asphalt shingles). A professional inspection is the best way to determine the exact condition of your roof.

How much does a new roof cost?

 At Toitures DS Roofing, the cost of a new roof varies considerably depending on several factors, including the size and slope of your roof, the type of material chosen (asphalt shingles, metal, membrane, etc.), the complexity of the job, and the need for repairs to the underlying structure. To obtain an accurate price, we offer free, detailed estimates.

What are the different types of roofing materials available?

 At Toitures DS Roofing, we offer a variety of roofing materials to meet your aesthetic and budgetary needs. Common options include asphalt shingles (the most popular for their value), metal (offering excellent durability and a modern look), and elastomeric membranes (ideal for flat or low-slope roofs). We can discuss the pros and cons of each option to help you make the best choice.

What is the average lifespan of a roof?

 At DS Roofing, the lifespan of a roof depends on the material used and the quality of the installation. Generally, asphalt shingles last between 15 and 25 years, metal roofs can last 40 to 70 years or more, and elastomeric membranes about 20 to 30 years. Regular maintenance and timely repairs can greatly extend the useful life of your roof.

Is it good to have my roof insulated?

 Yes. At Toitures DS Roofing, we offer roof inspections. This is an excellent opportunity for our experts to assess the condition of your roof, identify any potential problems, and provide you with clear recommendations and an accurate quote for the necessary work.

How long does it take to install a new roof?

 At Toitures DS Roofing, the time it takes to install a new roof depends on the size and complexity of your roof. For an average-sized home with asphalt shingles, installation can take one to three days. Larger or more complex projects, or those using different materials, may take longer. We will provide you with an accurate estimate once we have assessed your project.

Do I have to take a licensed company?

 Absolutely! At Toitures DS Roofing, we are a fully licensed roofing company and hold all necessary insurance (liability and employee insurance). This gives you peace of mind knowing you're working with qualified and protected professionals who comply with Quebec industry standards.

Are there any roofing companies that offer financing?

 Yes! At Toitures DS Roofing, we understand that a new roof is a significant investment. That's why we offer flexible financing options to help our customers complete their projects. Don't hesitate to ask us for more information on the available terms when you request your quote.

What should I do in case of an urgent roof leak?

 At Toitures DS Roofing, in the event of an urgent roof leak, the first thing to do is protect your belongings by placing buckets or tarps under the leak. Then, contact us immediately. We offer emergency services to quickly assess the situation and make temporary or permanent repairs to minimize damage.

Are the quotes detailed and do they include all costs (materials, labor, removal)?

 Absolutely. At Toitures DS Roofing, our quotes are clear, detailed, and transparent. They include a complete breakdown of all costs, including materials, labor, removal and disposal of old roofing materials, and any other fees associated with the project. You won't have any surprises with us.

What are the qualifications and experience of your roofers?

 At Toitures DS Roofing, our roofers are highly qualified, certified, and experienced professionals. They regularly attend training courses to stay up-to-date on the latest techniques and industry standards. We pride ourselves on our team, which guarantees superior quality work and a long-lasting installation.

Do you also do work on chimneys, skylights or soffits and fascias?

 Yes! At Toitures DS Roofing, in addition to roof installation and repair, we also offer services for related roof components. This includes chimney repairs and waterproofing, skylight installation or replacement, and soffit and fascia repair or installation. We are your complete solution for everything related to your roof.

Does my home insurance cover roof repairs or replacement?

 Yes, usually covered: If your roof is damaged by sudden, unforeseen events covered by your policy, such as a windstorm, hail, falling tree, fire, or vandalism, your homeowners insurance will usually cover repairs or replacement, subject to your deductible. Contact your insurer directly: If you have any doubts or notice damage, call your insurance company to discuss your specific situation and understand your coverage. They will be able to guide you on the next steps.

How can I prepare my roof for winter and prevent ice dams?

1. Clean gutters and downspouts:
2. Inspect the roof:
3. Check and improve attic insulation
4. Check attic ventilation

How important is roof and attic ventilation?

 Roof and attic ventilation is a crucial and often underestimated component of a home's health and longevity. It not only benefits the roof itself, but also influences energy efficiency, occupant comfort, and indoor air quality.

What is the typical process for installing a new roof and how do you protect my property during the work?

Installing a new roof is a process that, when carried out by professionals, follows clear steps to ensure the work is efficient and your property is protected. Here is the typical process for installing a new roof, as well as the protective measures taken by a company like Toitures DS:

• Initial inspection and detailed estimate
• Planning and preparation of the site
• Property protection
• Removing the old roof
• Decking Inspection: Once the old roof is removed, the deck is thoroughly inspected. Any damaged, rotten, or weakened boards are replaced or repaired to ensure a solid foundation for the new roof.
• Installation of the protective membrane (ice and water barrier)
• Installation of the underlay (felt or synthetic paper)
• Installation of roofing materials
• Final cleaning of the site
• Inspection finale

What are some common maintenance tips to extend the life of my roof?

• Regular inspections (visual and professional) twice a year (spring and fall) and after major storms
• Professional inspection every 3-5 years
• Cleaning gutters and downspouts
• Removal of moss, algae and lichens
• Removal of overhanging tree branches
• Fast repair of damage
• Ensure good ventilation of the attic
• Snow and ice management (in winter)

How do you ensure the site is cleaned up after the work?

Ensuring a complete and thorough cleaning of the site after the work is a crucial step in our process at Toitures DS, because we understand the importance of leaving you with an impeccable and safe property.

• Initial protection and systematic collection:
• Protective tarpaulins
• Dumpster or debris trailer
• Continuous cleaning and sweeping:
• Careful collection of small debris and nails:
• Use of powerful magnets
• Manual cleaning
• Gutter Check: Gutters are checked and cleaned to ensure they are free of debris following the work.
• Responsible waste disposal

Do you still have a question?

Please feel free to send them to us! We are here to help and will be happy to answer them as soon as possible.